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Airtel Upgrades CallHome Service
By: Tech2.com News Staff   |   Mar 12, 2008
For the scores of Indians living in the US, Bharti Airtel, has launched its enhanced Airtel CallHome service for calls made from US to India.

The upgraded CallHome service on www.airtelcallhome.com enables payment through Indian credit cards for purchasing talk time for calling from the US to India.

Using the unique Hotline service, a customer will be able to configure upto ten of his most frequently dialed numbers with a single-key access dial at call rates which are 30% less than other offerings in the market. Additionally, an attractive customer referral reward program will offer free talk-time. The upgraded service also offers an Easy Dial facility that enables customers to configure up to 50 numbers for quick dialing. Customers would shortly be able to avail a host of new value added services that we appreciate the most like astrology, cricket, etc.

David Nishball, President, Enterprise Services, Bharti Airtel Ltd. said, "When we launched the Airtel CallHome service a year ago, we set an unprecedented benchmark in pricing in the virtual calling card segment. Today, with the launch of the enhanced version and the enablement of payment through Indian credit cards, we are aiming to revolutionize the customer calling experience." He added, "With the success of the CallHome service in the US, we will be extending our service to target NRIs in two more countries by Q1 of FY 08-09."

Airtel launched the CallHome service in the US in December 2006. Keeping with its focus on continually enhancing the customer experience, a benchmarking exercise was conducted which mapped customer calling behavior and preferences which were incorporated in the upgraded features. With the launch of the enhanced version of the CallHome service, Airtel is set to redefine the way customers call India from the US.
 
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This is a wonderful opportunity to all of the indian households to be in touch with their children and respond on day to day basis with least cost
MOHAN RAO .P @ Mar 12, 2008
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